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Tel: 400-021-2797
QUESTIONS
The race has been postponed due to the coronavirus how can I apply for a refund?
Hi, please send email to service@021f1.com, included your order number inside the email.
Hi - where do I pick up the tickets when I buy them. I am in Hangzhou - can you send them to me?
Hi, please send your address and the order number to us.
Hi,I live in Australia, do you send the tickets in the post, by email or pick them up at the circuit?
Hi, we will send the tickets by express company.
If there is the remark „reuseable if available „ can I go Froday to Sunday each day or can it happen thst I don’t get it if I had been there already a day before?
Hi, one ticket is for three days.
When can we receive the tickets after we paid for them?
Hi, the tickets will be issued in March.
Hi, is the Friday pit lane walk only at 5 or it can be done anytime on that day?
Hi, after 5 o'clock only, about 2 hours.
From NZ will not use pay pal. How can i pay by credit card? visa or amex
Hi, please pay via PayPal, you don't need have a PayPal account.
where can I buy tickets for the Autograph session and how much are they?
Hi, tickets for Autograph session were sold out.
I am interested in tickets for Autograph session.Are there any sales plans?
Hi, no autograph session till now.